Boeing

US aircraft manufacturer; designed and produced the 737 MAX examined in the investigation.

PIA Investigations Covering This Organisation

Boeing appears in 1 Project Insider Asia investigation, covering Billion Dollar Failures.

The Evidence Record

What the investigations document about Boeing's involvement, drawn from the published investigation records.

Governance Lessons

Lessons from the investigations covering Boeing, each attributed to its source investigation.

1. Never Hide Hardware Problems with Software Patches

   Boeing introduced MCAS as part of the MAX flight-control architecture following aerodynamic changes associated with the aircraft's configuration. with the MCAS software system. When physics and software collide, physics always wins. If your project has a fundamental design flaw, address it at the source — never build a workaround that end-users do not know exists.

   From Boeing 737 MAX

2. Competitor Panic Destroys Project Governance

   The House Transportation Committee documented significant competitive and production pressures during the MAX programme. to compete with the Airbus A320neo, and Boeing employees raised safety concerns about the programme; the House committee found that production pressure took precedence, according to congressional investigators. A delayed project is expensive; a compromised project is fatal. When competitive pressure overrides your quality gates, you are not accelerating — you are accumulating catastrophic risk.

   From Boeing 737 MAX

3. Compliance Teams Must Have Veto Power

   Boeing employees raised safety concerns about the MAX programme, and the House committee found that production pressure took precedence, according to congressional investigators. When the compliance function reports to the people it is supposed to police, you do not have oversight — you have theatre.

   From Boeing 737 MAX